Returns Information

Returns Information

Returns Instructions

  • We ask that you provide us with one week's notice when you wish to return your equipment.
  • If you are on a fixed term rental there's no need to worry because we'll already know when you want the equipment to be collected.
  • Once we've received notice we will contact you to arrange a collection date.
  • Unless otherwise agreed we will collect the trainer at the end of your current billing period.
  • The equipment must be returned in working condition, clean and tidy otherwise you may receive additional charges as described in the "Charges" section in the Terms & Conditions.
  • Please package the equipment in the same condition as it was received - we ask that you use the packaging box the equipment was delivered in.
  • Please return everything that was delivered in your original packaging box (such as packaging, paper warranty, manual, tools etc).

Can I purchase my equipment?

  • We do offer the opportunity to purchase the turbo trainer at the end of your hire.
  • If you are interested in purchasing your hire turbo, drop us an email and we will be able to send you a quote.
  • If you then want to go ahead with the purchase, we will send you an invoice to settle your account.
  • Once you've settled this invoice, the trainer is yours to keep!

Any questions?

If you have any questions about returning or purchasing the equipment that you've rented please email us at and we'll get back to you as soon as possible.